Have feedback about a device preset, found a layout issue, or have a privacy question? Include the device name, orientation, browser, and a short description of what happened.
A public support email has not been configured for this installation yet.
Before reporting a blank preview
If a website works in a normal tab but refuses to load inside the simulator, it may block embedding. Device Simulator cannot override that website’s security headers. Try the included demo to confirm that the device frame is working.
Keep private information private
Do not include passwords, private access links, customer records, or other sensitive information in a support request. A description of the issue is usually enough to begin.
Read the responsive testing guide →